Crisis is a great editor.

http://www.opinionjournal.com/columnists/pnoonan/
"I think too about the sounds that came from within the buildings and within the planes--the phone calls and messages left on answering machines, all the last things said to whoever was home and picked up the phone. They awe me, those messages.
Something terrible had happened. Life was reduced to its essentials. Time was short. People said what counted, what mattered. It has been noted that there is no record of anyone calling to say, "I never liked you," or, "You hurt my feelings." No one negotiated past grievances or said, "Vote for Smith." Amazingly --or not--there is no record of anyone damning the terrorists or saying "I hate them."
No one said anything unneeded, extraneous or small. Crisis is a great editor. When you read the transcripts that have been released over the years it's all so clear. ...
Peter Hanson, a passenger on United Airlines Flight 175 called his father. "I think they intend to go to Chicago or someplace and fly into a building," he said. "Don't worry, Dad--if it happens, it will be very fast." On the same flight, Brian Sweeney called his wife, got the answering machine, and told her they'd been hijacked. "Hopefully I'll talk to you again, but if not, have a good life. I know I'll see you again some day."
There was Tom Burnett's famous call from United Flight 93. "We're all going to die, but three of us are going to do something," he told his wife, Deena. "I love you, honey."
These were people saying, essentially, In spite of my imminent death, my thoughts are on you, and on love. I asked a psychiatrist the other day for his thoughts, and he said the people on the planes and in the towers were "accepting the inevitable" and taking care of "unfinished business." "At death's door people pass on a responsibility--'Tell Billy I never stopped loving him and forgave him long ago.' 'Take care of Mom.' 'Pray for me, Father. Pray for me, I haven't been very good.' " They address what needs doing.
This reminded me of that moment when Todd Beamer of United 93 wound up praying on the phone with a woman he'd never met before, a Verizon Airfone supervisor named Lisa Jefferson. She said later that his tone was calm. It seemed as if they were "old friends," she later wrote. They said the Lord's Prayer together. Then he said "Let's roll."

This is what I get from the last messages. People are often stronger than they know, bigger, more gallant than they'd guess. And this: We're all lucky to be here today and able to say what deserves saying, and if you say it a lot, it won't make it common and so unheard, but known and absorbed.
I think the sound of the last messages, of what was said, will live as long in human history, and contain within it as much of human history, as any old metallic roar."


*A special thank you to my new friend/ co-worker/ trainer, Chris, for finding this. It touched my heart, and brought tears to my eyes.